Capital Bank, one of Haiti's major private banks, had reopened 17 of its 27 branches as of October 19, and transfers through SPIH, the national interbank electronic payment system, had resumed, The Haitian Times reported on October 21. Its online banking service was still down.

The problems began on October 2, when the bank cited computer work. On October 4 it reported a “technical incident” affecting application servers and their link to its core banking system. Customers told The Haitian Times they could not make routine transactions or withdraw money, and some employers could not pay staff by direct deposit.

On October 5, cybersecurity tracking platforms listed the bank among victims claimed by the LockBit 5.0 ransomware group. The claim has not been confirmed, and Capital Bank has not publicly linked its problems to it. Juno7 reported that the bank said customer data was not affected.

In a public notice, the central bank, the BRH, warned that cyberattacks have reached an unprecedented scale over the past five years and said that no financial institution in Haiti is allowed to negotiate with cybercriminals demanding a ransom. It urged institutions to activate their continuity plans and strengthen their systems based on forensic findings.

Cybersecurity specialist Jean Marie Altema, a former director general of CONATEL, wrote on X that an attack on a critical sector should be treated as a threat to national security.